Wednesday, November 20, 2013

2.2 Brand Culture


Pictured above are two of the most vocal and powerful discourse communities in modern capitalism. Coke vs. Pepsi. The soda confrontation that defined a generation (or more). But more importantly, it manipulated the public’s opinion of not one but both companies by convincing their adoring fans that only one discourse community could come out on top. So, despite Coke having finally taken a substantial lead in the sugary soft-drink market, both companies brought in revenue in the billions, with additional profit coming from the numerous smaller companies and extensions each owns, such as FritoLay. But the effect of good-natured advertisements such as the ad on the right, put out by Pepsi Co. just in time for Halloween, is one of congenial mockery. Understanding exists, not only between Pepsi and Coke, but between the companies and their audience, that neither one is attacking their opponent company. Rather than a cavalcade of accusations and factoids about how horrible Coke is for your health, Pepsi fires shots on the very subculture of Coke, the people who believe with their very souls that Coke is genetically superior to Pepsi. They achieve a mirror of popular athletic discourse with this method, similar to the trash talking that occurs between sports fans (and infects Facebook in the weeks leading up to Cat/Griz). The "fans," as it were, rally to the defense of their product, Pepsi gets some press, Coke-fans on Reddit respond with a pithy ad of their own, and the world spins on.

But this result would not be conceivable without the polarizing effects of the all-powerful discourse community. Because, as the advertisements indicate, you are either pro-Pepsi or pro-Coke (unless you happen to be one of the godless heathens that claims they can't tell the difference, but those liars have no place in either discourse). By using their distinctive images as their primary polarizing weapon, Coke and Pepsi, like other famous - and infamous - brands, have used the formation of discourse communities to their advantage. This formation is the most superficial of all the discourse communities related to the psychology of labels, but it functions as an undeniable mainstay of American economy and society. Brands using discourse communities to foster a feeling of "sameness" between a large group of people use what Fish refers to as a "manipulation of] reality," attributed to rhetorical man. This manipulation, intended as a criticism of the inability of rhetoric to unveil truth, instead functions as a low-level type of societal glue, keeping an advertising audience with few certain commonalities together.

[Great Rivalries of Our Times. Burger King vs. McDonalds and Apple vs. Microsoft.]



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